Terms of service

Terms of Service

Last updated: April 5, 2026

Welcome to Svāroma. These Terms of Service (“Terms”) govern your access to and use of www.svaroma.in, including all related content, features, products, and services (the “Services”).

By using this website or purchasing from us, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the website.

General

Svāroma offers aromatherapy inhalers and related wellness products intended for personal, non-commercial use.

By using this website, you confirm that:

  • you are at least 18 years old, or
  • you are using the website under the supervision of a parent or guardian

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

Product Information & Intended Use

Svāroma products are designed for general wellness and lifestyle purposes.

Our products:

  • are not intended to diagnose, treat, cure, or prevent any medical condition
  • should not be considered medical advice
  • may produce different results for different individuals

If you have medical conditions, sensitivities, or are pregnant, please consult a qualified professional before use.

By purchasing our products, you acknowledge that use is at your own discretion and risk.

Svāroma is not responsible for misuse of products or failure to follow usage instructions.

Orders & Acceptance

When you place an order, you are making an offer to purchase a product.

We reserve the right to:

  • accept or decline any order
  • limit quantities purchased
  • cancel orders suspected of fraud or unauthorized activity
  • cancel orders due to pricing or technical errors

An order is considered accepted only after payment is successfully processed and confirmation is sent.

All purchases are for personal use and not for resale.

Pricing & Payments

  • All prices are listed in INR unless stated otherwise.
  • Payments are processed securely through third-party payment providers.
  • Prices, offers, and product availability may change without notice.
  • We are not responsible for typographical pricing errors and reserve the right to cancel orders placed with incorrect pricing.

Shipping & Delivery

Shipping timelines, delivery estimates, and related conditions are governed by our Shipping Policy.

Delivery timelines are estimates and may vary due to courier delays or circumstances beyond our control.

Risk of loss passes to the customer upon delivery of the product.

Returns, Refunds & Replacements

Returns, refunds, and replacements are governed by our Refund Policy available on the website.

Due to hygiene considerations, opened or used products are generally not eligible for return unless defective or damaged upon delivery.

Intellectual Property

All content on this website, including but not limited to:

  • text
  • images
  • product designs
  • logos
  • branding
  • graphics
  • website layout

is the intellectual property of Svāroma and may not be copied, reproduced, modified, or distributed without written permission.

Unauthorized use may violate applicable intellectual property laws.

Third-Party Services

Our store is hosted on Shopify, which provides the e-commerce platform that enables us to sell our products.

We may use third-party providers for:

  • payments
  • shipping
  • analytics
  • website functionality

We are not responsible for the practices or policies of third-party services.

External Links

Our website may contain links to third-party websites (for example, Instagram or other platforms). We are not responsible for the content, policies, or practices of these external websites.

Limitation of Liability

To the fullest extent permitted by law, Svāroma shall not be liable for:

  • allergic reactions, sensitivities, or adverse effects from product use
  • indirect or consequential damages
  • delays in delivery caused by logistics partners
  • temporary website downtime or technical issues
  • inaccuracies or errors on the website
  • misuse of products

All products and services are provided on an “as is” basis without warranties of any kind, express or implied.

Prohibited Uses

You may not use this website:

  • for unlawful purposes
  • to violate any applicable laws or regulations
  • to infringe intellectual property rights
  • to transmit harmful code or malware
  • to attempt unauthorized access to the website
  • to misuse or exploit website content

We reserve the right to suspend access if misuse is detected.

Privacy

Your use of our Services is also governed by our Privacy Policy.

Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Delhi NCR.

Changes to Terms

We may update these Terms from time to time to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with a revised date.

Contact

For questions regarding these Terms:

Email: hello@svaroma.in